Almost four years ago I submitted my application and FEES to my agency. At the time, the agency had a great reputation so I felt good going with them. Little did I know that the "good reputation" was with the previous owners and now there was new ownership of the agency. With the previous owners there was a China coordinator that knew what she was doing. A few months into the process, the all knowing China coordinator decided to split from the agency and the new owners of the agency decided to take over. Sadly, this agency has been a nightmare for me and tons of others who are using them
I have always tried to maintain a positive spin on this blog and have decided not to address the specifics concerning my frustrations with said agency. Single words I would use to sum up my frustrations, CLUELESS is one of them. Today, more words are needed.
I am so close to meeting my Tate that I can feel her in my heart. I am so ready to paper meet my gal. I want to know who she is, where she is hanging, and how old. SO close to getting this information, I can feel her sweet breath on my cheek. Unlike other agencies that are contacting their people to verify correct information when the referrals are in hand, I called my agency to make sure all was in order for me. Correct phone number and email address. This is when I found out that the agency owner, THE ONE to receive the referrals and pass on to me and others, is out of town until April 3. Answering the phone is someone who is doing exactly that "answering the phone". No information other than "the owners are out of town and will be back on April 3". I asked if there was a back up plan when referrals come out, she said "I understand your frustration"... HOLY crap, a little high school psychology thrown into this. No back up plan. I guess after almost 3 years and one month, I can wait until the owners who have my fees already get back from a vacation.
Bitter? YES. Frustrated? YES. Will I sit back and take this without reaction? NO.